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Head of client services

Birmingham (West Midlands)
Sf Recruitment
Head of client services
Posted: 21 September
Offer description

Overview

Head of Client Delivery with a strong background in program management within the insurance space is sought on a remote basis by a InsurTech scale up with a hub in the UK. With a 10-year history of delivering low code SaaS market utilisation solutions this individual will play a key role in owning program delivery across the core insurance business unit.

On a day-to-day basis this Head of Client Delivery will utilise a knowledge of general insurance products, program management and industry best practice to successfully lead a team of 10 responsible for product implementation and configuration.

In return this organisation supports full, long term remote working with flexible working hours and a real commitment to personal development as this Head of Client Delivery will be given a clear progression pathway to c-suite leadership.

UK (fully remote role)

SaaS, Agile, SDLC, Stakeholder management, configuration, FinTech, InsurTech, implementation


Responsibilities

* Lead program delivery across the core insurance business unit, leveraging knowledge of general insurance products and industry best practices.
* Manage and develop a team of 10 responsible for product implementation and configuration.
* Collaborate with stakeholders to ensure successful client delivery, engagement, and satisfaction.
* Drive continuous improvement in program management practices within the InsurTech/FinTech context.


Qualifications and Skills

* Experience working in a program leadership role within insurance
* Strong knowledge of general insurance products, market positioning and industry best practice
* Demonstrable experience delivering complex programs working in a client facing role
* Excellent stakeholder and customer engagement skills
* Team leadership experience
* Experience working in the Fintech or Insurtech space would be hugely beneficial
* The desire to remain hands on and engaged with the technology behind the product


Compensation and Benefits

* £115,000 - £125,000 base
* Bonus scheme
* Equity options
* Remote working
* Bi-Annual salary reviews
* Pension scheme
* Fast track progression opportunity
* 26 days holiday plus bank holiday


How to Apply

If you are a Head of Client Delivery and like the idea of joining a market leading innovator with global reach then please click 'Apply Now' to be considered.

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