Are you ready to champion extraordinary customer service, Amazon style? Are you up for crafting solutions and solving tomorrow's problems today? Then we have an opportunity just for you! We're seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon's rapidly growing Operations network: they're where we manage our dynamic inventory. They're also where we developed our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today. In these facilities we're building the future of customer service, as we work towards becoming Earth's most customer-centric company. This is your chance to make history with us.
Responsibilities
You will be responsible as a leader for one of the main teams in your FC: receive, stow, pick, pack or ship. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.
In the logistics team you enter and lead, you’ll be entrusted with a team of approximately 80 to 120 associates. You’ll drive the training and integration of your team, while motivating and inspiring forward progress. All the while, you’ll exercise good judgement, making sure progress and critical metric targets are worked towards and met.
While you achieve this, you’ll ensure motivation, engagement and performance, including the following responsibilities:
* Safeguard your team's safety, promoting Amazon's Health and Safety standards.
* Lead cross-functional teams, tasked with solving operational problems.
* Uphold Amazon's high standards of process quality.
* Maintain inventory accuracy.
* Strive to improve and streamline processes.
* Become a subject matter expert on larger FC processes and activities.
* Actively share and promote best practices with your colleagues and network.
Basic Qualifications
* Bachelor's degree in business, logistics, supply chain management, or a related field.
* Experience in managing and developing teams.
* Experience in project and program management.
* Excellent English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels.
Preferred Qualifications
* Experience with Six Sigma methodologies.
* Willingness to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
#J-18808-Ljbffr