Job Description
Account Executive (Sales) - Remote with occasional travel to client site (UK-Wide) and offices (Kent, London).
Join a forward-thinking MS Partner who are dedicated to providing exceptional digital transformations, IT support and consultancy services to their wide range of clients.
Roles and Responsibilities
Responsible for achieving and surpassing individual performance targets.
Engage with clients to evaluate their needs and continuously identify opportunities for growth within the existing client portfolio through gap analysis.
Develop and nurture strong client relationships to retain business and attract new customers by confidently representing the company's brand and products.
Work closely with internal teams to ensure all client requirements are effectively fulfilled.
Address and resolve client complaints while maintaining detailed records of all account-related activities.
Serve as the primary client liaison within the organisation to deliver exceptional customer service tailored to each client.
Gather and analyse consumer behaviour data to track trends and adapt to evolving client needs.
Skills and Qualifications
Proven experience in account management or sales-oriented roles.
Exceptional problem-solving abilities to effectively resolve client complaints and address their needs.
Current knowledge of consumer behaviour trends within the industry.
Excellent customer service and interpersonal skills for engaging with diverse clients and collaborating across departments.
Proficient analytical skills for interpreting and evaluating client data.
Strong multitasking and time management capabilities to handle multiple clients and responsibilities simultaneously.
Advanced negotiation and motivational skills to drive positive outcomes
Benefits
Starting Salary - £65k - £90k
OTE - £60-70K
Unlimited Holidays, Private Healthcare, Life Assurance and much more