Jensten Bexleyheath, England, United Kingdom
Position: Account Handler – Motor Trade (Commercial Insurance) – Hybrid working after training
Overview
Jensten Motor Trade is looking for an Account Handler to provide exceptional service to clients, support business growth, and help oversee the account handler team. This is a fantastic opportunity to develop your career within a dynamic and growing insurance broker. Some key objectives include delivering specialist, exclusive, and cost-effective insurance products and working with the team in Bexleyheath (hybrid working available after training).
Responsibilities
* Offer and present insurance solutions including policies and risk management services to secure renewal and/or new business.
* Assist in team performance through regular communication with colleagues and management, raise concerns, and provide solutions.
* Identify and pursue cross-selling and up-selling opportunities. Utilize leads and develop new methods to increase quote volume.
* Achieve or exceed agreed income retention and policy count targets.
* Understand clients’ business operations, opportunities, risks, and risk management approaches.
* Ensure compliance with local procedures, customer service standards, and external regulations (e.g., FCA).
About You
* Insurance industry experience is essential.
* Relevant qualifications (e.g., Cert CII) or working towards (ideally).
* Excellent customer service skills and strong organisational abilities in a fast-paced environment.
* Excellent telephone manner and ability to network and build relationships.
* Drive and genuine passion to learn and develop within Insurance.
* Experience in a similar role working with insurers and clients; able to use initiative and multi-task, updating relevant systems and administration.
Rewards & Benefits
* Competitive salary with annual pay review and bonus scheme.
* Hybrid working options (3 days in the office and 2 from home, once settled).
* 27 days annual leave (plus inclusion of birthday and a religious holiday) + bank holidays.
* Auto-enrolment into a pension scheme (5% employer matched contribution).
* Flex-benefits with a range of options tailored to you.
* Group Life Assurance cover.
* 3 months of paid Maternity, Paternity, and Adoption leave.
* Professional CII qualification study support relevant to your role and career.
* Perks at work (discounts on cinema, meals, luxury items, etc.).
* Holiday purchase scheme (up to 5 days annually).
About Us
Launched in 2018, Jensten is one of the UK's largest independent broking groups. We place nearly £600m GWP into the market via retail insurance broking, Lloyd’s and London Market broking, and specialist underwriting arms. We focus on delivering client-centric service with an entrepreneurial culture, offering opportunities to learn, grow, and develop within the industry.
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: General Business | Industries: Insurance
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