Join Core Control Solutions as a System Support Engineer! Are you ready to dive into the world of complex infrastructure and control systems? Core Control Solutions is on the lookout for a dynamic and technically adept System Support Engineer to join our team. As pioneers in the integration, control, and automation of mission-critical systems across multiple industries, we offer an exciting opportunity to work on innovative projects that matter. About : Core Control Solutions are pioneers in the integration, control, and automation of complex infrastructure. We supply mission-critical control and communication systems to multiple industries. What You'll Do: System Support: Provide top-notch technical support to clients by responding to inquiries, troubleshooting system issues, and resolving problems swiftly to minimise downtime. Preventive Maintenance: Conduct routine inspections, system audits, and preventive maintenance to ensure the seamless operation and reliability of control systems. Fault Finding and Diagnostics: Utilise advanced troubleshooting techniques and diagnostic tools to identify and resolve complex system faults effectively. System Optimisation: Collaborate with cross-functional teams to implement system modifications, upgrades, and enhancements, boosting performance and functionality. Documentation: Maintain detailed records of system configurations, maintenance activities, and troubleshooting procedures, ensuring comprehensive documentation. Training and Support: Empower end-users and support personnel by training them on the operation, maintenance, and troubleshooting of control systems. Continuous Improvement: Stay ahead of industry trends, emerging technologies, and best practices, and actively contribute to process improvements and innovation. Location & Working Hours: You will be based at our head office but will also work at client sites across the UK. Our standard workweek is 40 hours with a flexible working hours scheme. Core office hours are 09:30 to 16:00 from Monday to Thursday, and on Fridays, you may leave at 13:00 subject to work commitments. On-Call Duties: After your probationary period or once you're trained, you'll join the on-call rota. This means being available 24/7 for one week each month to respond to customer callouts, with remuneration of £100/week plus the relevant hourly rate for out-of-hours call-outs. Additionally, you may participate in our London on-call engineer rota, living in company-provided accommodation for one week with an extra £500/week. What We're Looking For: Full UK Driving License Previous technical support experience for control systems or similar. Proficiency in PLC programming languages (e.g., ladder logic, structured text). Familiarity with SCADA systems and HMI design. Knowledge of control system protocols (Modbus, Profibus, Ethernet/IP). Excellent problem-solving and analytical skills. Effective communication skills, both written and verbal. Strong organisational skills with the ability to manage multiple tasks. Benefits: Paid overtime Flexible working hours and holidays Your birthday off with pay Sick pay and pension contribution Profit share bonus £500/year for activities with friends and family Employee wellbeing program with 24/7 helpline Free use of the onsite gym We don't expect you to have expertise in all these areas; we provide on-the-job training and mentoring to bridge any skill gaps for suitable candidates. Are you ready to make a difference? Apply now and join our innovative team at Core Control Solutions!