Administrator – Chesterfield
Salary: £28,000 + Bonus | Permanent | 39 hours per week
Francesca’s Recruitment Ltd is delighted to be recruiting on behalf of our client in Chesterfield for a Permanent Sales Administrator This is an exciting opportunity to join a dynamic business where you will support the sales function, manage customer accounts, and play a key role in driving growth and customer satisfaction.
The Role
As a Sales Administrator / Internal Sales Representative, you will:
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Interact with existing customers to increase sales of products and services.
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Process, create, and up‑sell orders, ensuring accuracy and customer satisfaction.
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Use proactive selling techniques to expand accounts and generate new opportunities.
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Collaborate with external sales colleagues to achieve team goals.
Responsibilities
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Handle orders via email and telephone, verifying details and ensuring smooth fulfilment.
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Increase orders by suggesting related items, explaining product features, and reviewing customer buying history.
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Qualify and develop opportunities passed from marketing, external sales, and national accounts.
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Prepare and follow up on quotations to secure orders or understand reasons for lost business.
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Review open customer orders, taking action to meet promised delivery dates.
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Maintain backorder reports and keep customers informed of updates.
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Report industry trends, competitive pricing, and customer feedback to management.
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Identify opportunities for continuous improvement in processes.
Qualifications & Skills
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2 years’ experience in sales administration or internal sales.
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Proficiency in Microsoft Office and basic computer skills.
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Strong communication skills – both verbal and written.
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Ability to multitask, work independently, and thrive in a team environment.
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Attention to detail and proactive problem‑solving skills.
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Experience in prospecting and marketing concepts to existing and new accounts.
Why Join?
Our client values their people as their greatest asset. You’ll be joining a supportive team culture where every individual is respected, empowered, and encouraged to succeed. With a competitive salary of £28,000 plus bonus, permanent stability, and a 39‑hour working week, this role offers the chance to grow your career in a dynamic and rewarding environment.
Interested? Apply today through Francesca’s Recruitment Ltd to secure your interview slot