Job Description
** We’re proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence**
What you’ll be doing?
As Restaurant Supervisor, you will oversee service during your shift. You will allocate daily duties to the team, keeping the department motivated, whilst also supporting the drive and improvement of products, service and standards. Leading by example, you will deliver a friendly, professional and memorable service to all of our guests.
Inspiring the team with clarity and confidence, you will ensure the department is prepared and organised whilst also assisting the Food & Beverage/Restaurant Manager with staff training and development.
What you’ll need to be a great Supervisor?
The successful candidate for this role will be professional, knowledgeable and dedicated to delivering 5* experiences to guests and hotel residents.
You will be highly attentive with strong communication and interpersonal skills and be confident building a relationship with guests and members of the hotel team. You will be friendly and enthusiastic with a drive to enhance quality service and in turn guest satisfaction.
You will have previous experience in the hospitality industry, meeting, greeting and interacting with guests, ideally in a fast-paced restaurant environment.
What’s in it for you?
Our bespoke Eden Extra’s benefits platform offers:
* Enhanced annual leave - 31 days annual leave entitlement, rising to 33 days with service;
* Fairly distributed Service Charge/Gratuities paid monthly;
* Discounts and cashback across 800 high street and food retailers, gyms, days out, restaurants/takeaways and utilities.
* Access to our wellbeing centre with Hello Fresh Recipes, fitness video’s and money management tools;
* Cycle to Work Scheme and Electric Vehicle Lease Scheme;
* Health plans for dental, optical, alternative health care 24 hour GP access;
* Discounted stays, spa treatments, golf and leisure access across EHC properties;
* Support via our Wellbeing Strategy based on Money, Mind, Body & Heart; anything from financial wellbeing to domestic violence and family friendly policies; we genuinely CARE about our people;
* Access to Eden Engage – our employee portal with regular team news;
* Grow with us via apprenticeships and bespoke leadership programmes – RISE & THRIVE;
* Enhanced family friendly policies- we want to help you feel fully supported during any significant life events.
* Return to work financial support for those returning from maternity leave;
* You’ll also get free parking, meals on duty, uniform etc….but you already knew that, right?!!
Our culture focuses on collaboration so we regularly involve our teams in helping to shape this via:
- An opinion that counts….regular surveys and forums that ask YOU for YOUR opinion;
- A ‘You said, we did’ approach so that you know we’re taking your feedback seriously;
- A commitment to Sustainability & Wellbeing with employee champions in every hotel & HQ;
We are proud to be members of the Hoteliers Charter and are committed to providing a great place to work with our teams at the heart of all we do – we lead with a values led approach based on Heart, Honesty, Spirit and Team, which were written ‘by our people for our people’. Testament to this is our multi award wins in employee wellbeing and engagement.
Eden Hotel Collection is a passionate advocate of providing equitable workplace’s, as such we seek to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, people living with disabilities, and any other groups that could bring diverse perspectives to EHC.
INDHP