Are you an organised, compassionate and proactive administrator looking to make a meaningful impact in a dynamic and supportive environment?
Warwickshire Fire and Rescue Service is seeking an experienced Occupational Health and Wellbeing Administrator to join our dedicated team.
About the Role
As part of the Occupational Health Department, you’ll play a vital role in supporting the health and wellbeing of our workforce. You’ll provide professional administrative support, co-ordinate clinics and appointments, liaise with internal and external stakeholders, and ensure the smooth running of our wellbeing services.
This is a varied and rewarding role where discretion, empathy and efficiency are key. You’ll be working closely with clinical professionals and service providers to deliver a high-quality, confidential service that supports our operational teams.
Key Responsibilities
* Co-ordinate and manage administrative functions using systems such as Word, Excel, PowerPoint, Agresso and Your HR.
* Arrange and support weekly clinics, including appointment scheduling and case file management.
* Provide excellent customer service via phone, email, and in-person interactions.
* Liaise with managers regarding medical outcomes, ensuring compliance with clinical information legislation.
* Support wellbeing initiatives, including critical incident debriefs and wellbeing support groups.
* Assist with financial duties such as budget monitoring, invoice processing, and requisitions.
* Uphold confidentiality, health and safety standards and equality principles.
Key Requirements
* Strong literacy and numeracy skills.
* Ability to work independently and use initiative.
* Excellent communication skills, both written and verbal.
* Experience handling sensitive information with discretion.
* Proficiency in using ICT systems and managing data.
* Ability to work under pressure and meet deadlines.
* Experience in financial administration and supervising small teams.
Working Conditions
This role involves significant use of computers, face-to-face contact with staff and occasional exposure to emotionally demanding situations. You’ll be expected to uphold Warwickshire County Council’s health and safety policies and core code of ethics.
For further information about the role, please see the Job Description and Person Specification.
Working for Warwickshire – This is the difference you make
Warwickshire County Council is a place where everyone feelsvalued, included, safe, supported,andwelcome. Our people are at the heart of this vision, could you be one of them!
At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.
Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund'
The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.
Click here to view the benefits at Warwickshire County Council.
Additional Information
Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.
For further discussion or information about this role, please contact Mel Jennens on melaniejennens@warwickshire.gov.uk
Closing date: 8th September 2025
Interview date: W/C 15th September 2025
Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk and we will make every effort to meet your specific requirements.
Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. Seemore
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