Business Manager
Location: Ealing
Salary: £45,000
Ingeus are currently looking for a Business Manager to motivate and support a professional and operational team to achieve high performance and exceed all contractual targets, including compliance and customer service standards, through highly effective communication and leadership.
You will oversee participant engagement and operational daily management of site, ensuring every participant receives the best possible service through tailored, comprehensive support to give them the right tools to quickly move into sustainable employment.
What youll be doing as the Business Manager:
1. Providing coaching and mentoring to Team Leaders, ensuring Continuous Professional Development remains a pivotal element of their role and of the wider team.
2. Meeting and exceeding individual and team performance targets and Key Performance Indicators on a monthly basis, seeking feedback and input to continuously improve and deliver strong outcomes for our participants and commissioners.
3. Delivering key financial targets as defined in regional budgets, ensuring the appropriate deployment of resources to deliver exceptional business results.
4. Maintaining strong external relationships with JCP teams, visiting sites where necessary and supporting Team Leaders to be visible and active within JC...