Job Description
4 Month Contract With A Local Authority
Job Purpose
To lead on securing a supply of private rented accommodation at affordable rent levels through individual negotiations, supporting the Council in meeting housing need.
The post holder will negotiate rents, authorise payments, and utilise the Homelessness Prevention Fund to secure properties for a range of customer groups, including:
* Homelessness prevention and relief cases
* Move-on from supported housing
* Move-on from temporary accommodation
The role also involves providing practical and advisory support to prospective tenants to help them successfully start and sustain their tenancies.
Key Responsibilities
* Operate a proactive property finding service by generating leads through landlords, websites, publications, and cold calling
* Build and maintain relationships with landlords and letting professionals
* Provide landlords with information on available services and support them with property-related administration
* Advise landlords on legal responsibilities and compliance requirements
* Maintain accurate and up-to-date records of landlord contacts and interactions
* Conduct property inspections and produce detailed reports assessing suitability
* Identify disrepair issues, health and safety hazards, and recommend remedial actions
* Liaise with Empty Property Officers, Home Improvement Agencies, and enforcement teams to maximise property standards and grant uptake
* Work with Housing Advisors to assess applicants’ suitability for private renting
* Review housing history, needs assessments, and financial circumstances
* Match prospective tenants to suitable properties using a tailored and needs-based approach
* Provide detailed property information to applicants
* Ensure properties are inspected, advertised, and let promptly in line with procedures
* Conduct accompanied viewings with prospective tenants
* Provide expert advice to both tenants and landlords on lettings processes
* Support tenants with:
o Universal Credit or Housing Benefit applications
o Setting up direct rent payments
* Promote the Council’s Private Renting Scheme at forums, trade events, and meetings
* Contribute to the development of promotional materials and service improvements
* Maintain accurate records using IT systems in line with procedures
* Respond to enquiries, complaints, and correspondence professionally
* Carry out general administrative duties including filing and communications
* Provide handovers and cover within the Housing Needs service when required
* Participate in appraisals, one-to-ones, and personal development planning
* Contribute to service reviews and continuous improvement initiatives
* Deliver a cost-effective service and maximise resource efficiency
Requirements
* Experience working in housing, lettings, homelessness prevention, or a related field
* Experience engaging with private landlords, agents, or property providers
* Experience negotiating rents or agreements with external stakeholders
* Experience assessing customer needs, including financial circumstances and housing suitability
* Experience working with vulnerable individuals or households in housing need
* Experience handling casework, enquiries, and complaints
* Relevant qualification in housing, property management, or a related field (e.g. CIH Level 3/4 or equivalent)
Additional Information
* 35 Hours Per Week
* Bi-Weekly Payments
* Hybrid Working