Safeguarding and Moderation Coordinator
Salary: Circa £34,000 per annum
Job Type: Full-Time, 37.5 hours Permanent
Location: IB (International Baccalaureate) Global Centre, Cardiff
Hybrid working opportunity, 1 day a week in office
About the IB
If you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate (IB) may have the ideal opportunity for you! The International Baccalaureate provides world-class educational services to over 6,000 schools across 162 countries. A career at IB is not just a job; it’s an opportunity to work with an innovative world leader in education services and contribute to our 50-year mission of creating a better and more peaceful world. Apply now to join our global organisation where we empower our employees to thrive and make a difference.
About the Job
The Safeguarding and Moderation Coordinator will report to the Education and Quality Lead and work directly with the Safeguarding and Moderation Team to coordinate and maintain a safe and quality learning experience for participants across Generation Global’s online platforms. They will be responsible for the day-to-day monitoring and moderation of the Ultimate Dialogue Adventure. This includes coordinating the efforts around content moderation of Generation Global's digital platforms and collaborating with the moderation team to further develop best practices, safeguarding, and quality assurance for the user experience. This also includes responding to safeguarding concerns, maintaining accurate case records, producing regular moderation and incident trend reports, and contributing insights to program improvement.