We are seeking a professional, friendly, and highly organised Afternoon Receptionist to join our clients head office in Stone. This role is the first point of contact for all visitors, calls, and general enquiries, playing a key part in ensuring a welcoming and efficient front-of-house service. The role requires a flexible and proactive individual who is comfortable handling a varied workload, including reception duties, basic administration, and occasional cover for morning shifts during holidays or sickness. The ideal candidate will be reliable, approachable, and able to work calmly in a busy office environment. Monday to Thursday, 12:00pm–5:00pm, and Fridays 10:30am–3:30pm. Key Responsibilities • Meet and greet visitors and clients in a professional and welcoming manner • Answer and direct incoming telephone calls promptly and courteously • Manage meeting room bookings and coordinate conference room availability • Arrange refreshments and buffet orders for meetings when required • Set up meeting rooms, including equipment and layout preparation • Manage short-term hire bookings and maintain monthly cost tracking • Monitor and respond to fire alarms in line with company procedures • Record and report employee sickness to HR or relevant departments • Sort and distribute incoming post and prepare outgoing mail • Provide general administrative support and assist with ad-hoc office tasks • Cover morning reception duties during staff absence when required About You The successful candidate will ideally have experience in a reception or front-of-house role and will demonstrate the following: • A cheerful, professional, and approachable manner • Excellent telephone communication skills • Strong organisational skills with good attention to detail • Honest, trustworthy, and reliable • Ability to work well both independently and as part of a team • Flexible attitude to working hours and occasional cover requirements • Strong customer service focus and ability to remain calm under pressure This vacancy is being advertised on behalf of Appointments Personnel, who are acting as an employment agency.