Real Estate Operations Senior Associate – Pinnacle Investments (Hyde Group)
Location: London Bridge
Salary: £51,000 - £63,000
Pinnacle Investments, part of the Hyde Group, is looking for an Operations Senior Associate to join a dynamic real estate investment team, to support the operational delivery of institutional living-sector portfolios. This is an exciting opportunity to play a key role at the intersection of asset management and property operations, ensuring assets are performing in line with strategy while meeting the expectations of institutional investors.
What you’ll be doing
* Be the key operational link between Pinnacle Investments and managing agents, driving delivery against asset strategies and quickly flagging risks
* Track portfolio performance, ensuring services meet Hyde standards and investor expectations
* Own and refine operational data, analysing performance metrics (occupancy, rent, arrears, voids) to generate actionable insight
* Deliver clear, investor‑ready reports and performance summaries to a consistently high standard
* Support compliance across the portfolio, including H&S and building safety, ensuring audits and actions stay on track
* Partner with stakeholders to maintain strong regulatory standards across all assets
* Improve systems, reporting and processes, using technology and automation to boost efficiency and data quality
About You
We’re looking for someone who is analytical, detail‑oriented and confident operating in a fast‑paced, evolving environment. You’ll be comfortable working with data, engaging with stakeholders and taking ownership of your work.
Essential Skills And Experience
* Experience in property operations, asset management support or real estate analytics, ideally within the residential or living sector
* Strong Excel and data analysis skills, with the ability to interpret large datasets and generate insight
* High attention to detail, with a track record of producing accurate, high-quality outputs
* Strong communication skills, able to present complex information clearly to a range of stakeholders
Well organised and proactive, with the ability to manage multiple priorities and meet deadlines.
Why Join Hyde
* Competitive salary aligned with market benchmarking
* Hybrid working and flexible arrangements
* Generous pension and benefits package
* Opportunity to shape a growing investment platform with meaningful social impact
Diversity, inclusion and accessibility
Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision‑making, service delivery, and the way we shape our organisation.
As a Disability Confident Employer, we’re happy to provide reasonable adjustments throughout the recruitment process and in the workplace.
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