Contracts Manager - Reactive Maintenance covering sites from London to the Midlands
£45,000 - £52,000 + Company vehicle & Benefits
Overtime & Travel Package
Are you a Project Lead, Service Manager, or Contracts Manager looking for your next challenge?
We are currently recruiting for a Contracts Manager to oversee the delivery of reactive maintenance contracts across a portfolio of commercial retail and shop-based clients.
This is a hands-on role requiring strong multi-trade knowledge, excellent client management skills, and the ability to coordinate subcontractors, quotations, and contract delivery. The successful candidate will play a key role in ensuring work is completed safely, efficiently, and to the highest standards.
Key Responsibilities
* Manage reactive maintenance contracts from job inception through to completion.
* Act as the primary point of contact for clients, building and maintaining strong working relationships.
* Coordinate and manage subcontractors, ensuring works are delivered on time, within budget, and to agreed standards.
* Attend client meetings and site visits as required.
* Prepare and support quotations, pricing, and remedial work proposals.
* Assess maintenance requirements and provide technical solutions across a range of building fabric and multi-trade works.
* Monitor contract performance, KPIs, and service delivery.
* Ensure compliance with all Health & Safety legislation and company procedures.
* Assist with planning, scheduling, and resource allocation across multiple contracts.
Skills & Experience Required
* Previous experience as a Contracts Manager, Project Manager, Service Manager, or Supervisor within Reactive Maintenance or Facilities Management.
* Strong multi-trade building maintenance knowledge.
* Experience managing reactive maintenance contracts within retail, commercial, or multi-site environments.
* Ability to prepare quotations, price works, and understand job costing.
* Proven experience managing subcontractors and multiple projects simultaneously.
* Excellent communication and client-facing skills.
* Strong organisational, planning, and problem-solving abilities.
* Good understanding of Health & Safety legislation.
* Full UK Driving Licence.
What’s On Offer
* £45,000 - £52,000 salary
* Car allowance
* Overtime opportunities
* Travel package
* Company benefits package
* Opportunity to join a growing and well-established business
* Long-term career progression opportunities
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