ERP Support Analyst:
Our client is looking to hire an experienced ERP Support Analyst to join ASAP. The position will be Hybrid with three days per week working onsite.
Role Summary:
Provide functional and technical support for business applications, focusing on Finance (Order to Cash, Procure to Pay), Warehouse Management, and Supply Chain processes. Drive system efficiency, support ERP platforms, and deliver business-focused IT solutions.
Key Responsibilities:
* Gather and document business requirements; collaborate with stakeholders and vendors.
* Maintain, enhance, and support ERP and business applications (Sage 200, Dynamics AX 2012, Exceedra, Q-Pulse, Office365).
* Develop reporting solutions using Power BI and IBM Planning Analytics.
* Manage IT governance, including supplier management, portfolio management, and IT security.
* Drive continuous improvement and change management initiatives.
* Resolve incidents and service requests within SLA; provide occasional out-of-hours support.
* Liaise with global IT, UK business teams, and vendors to ensure alignment with business priorities.
* Conduct regular site visits (~20%) to understand business needs and system usage.
Skills & Experience:
1. ER...