We are now recruiting on behalf of our client for a Branch Administrator, based in the Chesterfield area. This is for Maternity Leave cover to provide administrative support, liaising with customers and suppliers
Duties -
* Meeting, greeting and looking after customers attending site alongside other aspects of customer service.
* Responding to incoming calls and proactively dealing with customer queries etc.
* Booking installations into the workshop and coordinating diary appointments for the technicians whilst liaising with the Managers
* Ordering of parts for installations / Warranty / Repairs with clear communication to staff and customers to ensure delivery timescales and requirements are met
* Ensuring that all parts are received, stored and distributed to the fitters in good time
* Ensuring all relevant workshop paperwork is accurate, in line with company requirements
* Liaising with Managers and Dealers in preparation of pending work post demonstration
What we are looking for -
* Previous experience in office administration, alongside a strong customer focus.
* Excellent professional telephone manner
* Excellent organisational skills
* Accurate – with good attention to detail
* Competent IT skills
* The ability to deal effectively and professionally with internal and external customers
* The ability to work independently or as a member of a team
What's in it for you -
* Maternity cover
* Working Monday - Friday 9am - 5pm
* Pay rate £11.44 per hour