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Fire & Security Service Engineer - Swansea
Join Marlowe Fire & Security, where innovation meets dedication! We are seeking passionate and experienced Fire & Security Engineers to work on our client’s sites across the UK.
Why Marlowe Fire & Security?
As one of the fastest-growing companies in the industry, we pride ourselves on delivering excellence—from initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools to succeed. Enjoy a vibrant company culture, career progression, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more!
Your Role as a Fire & Security Service Engineer
Maintain Fire and Security systems according to standards and customer requirements. Contribute to the team, deliver excellent customer service, and be rewarded for your efforts.
* Maintain Fire & Security Systems in your assigned area
* Respond to service calls on all types of Fire and Security systems
* Plan and respond to routine and reactive call visits
* Communicate effectively with customers regarding site visits
* Manage stock levels with support from the Stores team
* Attend training sessions as required
* Participate in engineering team meetings
* Identify personal training and development needs
Our Systems
* Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
* Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
* CCTV: Hikvision, Dahua, Bosch, Analogue Systems
* Access Control: Paxton, PAC, Salto
Requirements
We seek candidates with:
* A technical background in electrical/electronic industries
* Good knowledge of Fire and Security Systems
* Experience in front-line customer contact (preferred)
* Excellent organizational skills
* Professional and presentable demeanor
* Ability to deliver exceptional customer service
Join a vibrant team that values your contributions and supports your growth. If you're ready to advance your career and make a difference, we want to hear from you!
Benefits
We offer competitive remuneration packages, including:
* OTE - £55,000 (basic salary, overtime, on-call, travel, commission)
* Company Van with fitted vaults
* Training at our Academy and external courses
* 6 training days annually
* Royal London Pension Scheme
* Life Assurance x4 salary
* Recognition and referral schemes
* Paid holidays and bank holidays
* Additional holiday each year of service (up to 25 days)
* Mental health & well-being schemes
* Development and progression opportunities
* 4-day induction upon start
About Marlowe Fire & Security
We operate nationwide, serving various industries in commercial and domestic sectors. Our solutions are tailored to meet industry standards and ensure site security. Being part of a larger group within the Fire & Security sector allows us to share best practices and access development resources.
Our subsidiaries include: Marlowe Fire & Security, Alarm Communications, Clymac, FAFS Fire & Security, Morgan Fire Protection, Victory Fire, Marlowe Smoke Control, Hadrian Technology.
Equal Opportunities
We promote a diverse, inclusive workplace. If you need reasonable adjustments during recruitment, please inform us.
Right to Work
We cannot sponsor visas. Applicants must have the right to work in the UK.
Seniority level
* Associate
Employment type
* Full-time
Industries
* IT Services and IT Consulting
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