Interim Service Improvement Manager Housing Services | Interim Contract | £500.00 per day Are you a forward-thinking housing professional with a passion for transforming services, strengthening tenant voice, and driving regulatory excellence? We are seeking an exceptional Interim Service Improvement Manager to support a local authority housing service through a period of improvement and change. This role offers the opportunity to shape customer insight, champion best practice, and influence service direction at a strategic level. Key Responsibilities * Lead on regulatory engagement * Develop and maintain effective relationships with key external bodies, including the Regulator of Social Housing, Housing Ombudsman Service, and DLUHC. * Coordinate responses to consultations and lead improvement and policy development initiatives. * Provide strategic insight and guidance. * Stay ahead of emerging regulatory requirements, sector innovation, and risks. * Provide professional advice and clear recommendations to senior leaders and stakeholders. * Champion tenant voice and engagement * Strengthen customer and community insight frameworks to ensure tenant voices meaningfully inform both operational and strategic decisions. * Support the development of strong landlord–tenant relationships and ensure services are responsive and customer-focused. * Enhance performance management * En...