Import Broker - Full Time - East Midlands Airport Offices
Hours: 09:00 - 17:30 (Mon-Fri)
Salary: £24,784.50
Location: UPS Brokerage, Castle Donington, DE74
You will be based at our East Midlands Airport offices, supporting our brokerage team in managing the movement of customer shipments into and out of the UK. Your responsibilities will include reviewing and validating invoice data to ensure parcels meet HMRC and customs compliance requirements for entry into the UK. Additional customs‑related tasks may be assigned as needed to support operational demands.
Your Responsibilities
* Data entry (open customers' files, validate information, credit and invoicing)
* Collect supplementary information or documentation from customers, drivers, customs and other offices, etc.
* Identify customer profiles discrepancies
* Answer standard questions and requests from customers, drivers, customs and other offices
* Work as team member with other actors: clients, UPS SCS employees, carriers, inbound agents
Your Skills
* Excellent keyboard skills
* Knowledge of MS office
* Experience in the Customer Service field
* A team player who has the ability to respond to volume pressures in workload
* Knowledge of HM Customs and Excise import and export procedures would be desirable but is not essential as full training will be provided
How We Recruit
UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.
Employment Type
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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