Overview
The post holder will work as an integral part of the ward teams. He/she will be responsible for the co-ordination of all patient facilities services in the ward areas and ensure a clean, safe and comfortable environment. The main elements of the role are ensuring the delivery of cleaning, catering, and minor maintenance, together with other specified tasks to meet individual patient needs as determined by the ward sister/charge nurse. The post holder will be required to work closely with contractors and support service departments. He/she will monitor quality standards, report deficiencies and take appropriate action. The post holder will be responsible for ensuring all equipment necessary for patient care delivery is available to the nursing staff.
Main duties of the job
* To assist in monitoring and maintaining cleaning standards on the ward.
* To carry out spot cleaning to ensure spillages are dealt with swiftly and efficiently.
* To ensure general and specialist equipment, e.g. drip stands, incubators and commodes are cleaned on a regular basis as per cleaning policy.
* To ensure the ward is safe and tidy at all times, e.g. remove clutter, tidy notice boards, signage, etc.
* To identify any problems with cleanliness and report to the ward sister.
* To ensure specialist cleaning of surfaces and furnishings.
* To carry out monitoring of service delivery especially related to cleaning, food, linen and the environment at the agreed frequency.
* To inform the ward sister of outcomes of monitoring and agree action plans ensuring action is taken.
* To manage the ward's defect call log book, ensuring all defects are logged, reported, recorded and closed down as appropriate.
* To monitor and co-ordinate other ad hoc maintenance, liaising with the support service helpdesk as required for other services.
* To carry out regular equipment monitoring in accordance with procedures.
* To transport and dispose of clinical, domestic and confidential waste as per the policy, e.g. taking waste to the ward disposal area.
* To monitor the access and security and use of premises and facilities.
* To respect the privacy and dignity of patients whilst carrying out housekeeping duties.
* To ensure equipment to be returned for reprocessing is stored safely.
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services. For roles at Liverpool Women's, visit their careers page.
Specific Duties
Cleaning
To assist in monitoring and maintaining cleaning standards on the ward.
To carry out spot cleaning to ensure spillages are dealt with swiftly and efficiently.
To ensure general and specialist equipment, e.g. drip stands, incubators and commodes are cleaned on a regular basis as per cleaning policy.
To ensure the ward is safe and tidy at all times, e.g. remove clutter, tidy notice boards, signage, etc.
To maintain upkeep of patients' bed areas.
To identify any problems with cleanliness and report to the ward sister.
To ensure specialist cleaning of surfaces and furnishings.
To ensure isolation nursing areas are cleaned appropriately.
Catering
To prepare and serve hot/cold snacks (e.g. toast) as requested - offering a 24-hour snack service.
To serve meals in conjunction with the nursing team, ensuring patients intake is known and that their dietary needs are met.
To provide eating assistance, e.g. cutting up food, placing food within reach, encouraging patients to eat.
To prepare hot/cold beverages including appropriate trolley/equipment.
To ensure all food and beverages are served at the correct temperature according to food hygiene regulations.
To prepare areas where food and beverages are served/consumed to ensure a pleasant environment for patients.
To wash all equipment/utensils used in preparation, regenerating, serving and consuming food and beverages.
To take responsibility for the ward kitchen, ensuring it is clean at all times, e.g. discarding out-of-date food, stock rotation.
To ensure refrigerated food is labelled and stored correctly as per policy.
To ensure that discharged and newly-admitted patients' meal requirements are actioned in conjunction with the ward nurse.
To co-ordinate extra meal requirements that may arise.
To ensure patients whose fluid intake is not medically restricted have access to fresh water (e.g. jugs and glasses).
Maintaining the environment
To carry out monitoring of service delivery especially related to cleaning, food, linen and the environment at the agreed frequency.
To inform the ward sister of outcomes of monitoring and agree action plans ensuring action is taken.
To manage the ward's defect call log book, ensuring all defects are logged, reported, recorded and closed down as appropriate.
To monitor and co-ordinate other ad hoc maintenance, liaising with the support service helpdesk as required for other services.
To provide household maintenance duty in line with local policy.
* replace light bulbs, clock batteries etc.
* unblock sinks etc.
To carry out regular equipment monitoring in accordance with procedures. To transport and dispose of clinical, domestic and confidential waste as per the policy, e.g. taking waste to the ward disposal area. To clean and prepare beds and handle linen. To report the bed availability to Matron/Bed Bureau. To monitor the access and security and use of premises and facilities. To ensure the patient's space is respected including attending to patients' fruit, flowers etc. To respect the privacy and dignity of patients whilst carrying out housekeeping duties. To maintain the safety of people's property and belongings. To minimise the potential for adverse behaviour and security breaches. To use communication skills to manage any aggressive and abusive behaviour. To ensure equipment to be returned for reprocessing is stored safely.
General
To receive, welcome and guide visitors on the ward, liaising with other staff as appropriate.
To transport equipment, consumables and written information as required.
To maintain and update paper-based records and information as required.
To respond to requests for general information.
To receive and pass on information to others, maintaining confidentiality.
To report complaints and take appropriate action.
To assist with training of staff involved with ward housekeeping services into ward routines to achieve required standards.
To be aware of any new food hygiene standards, changes to waste categorisation etc.
Person specification
Qualifications
Desirable criteria
* NVQ level 2/equivalent
Knowledge
Essential criteria
* Knowledge of cleaning and food handling procedures; knowledge of CoSHH
Skills
Essential criteria
* Ability to communicate effectively with individuals
* Ability to work as a team member and on own
* Ability to adapt to various working situations
Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.
Posts advertised to internal staff are open to employees of hospitals within University Hospitals of Liverpool Group and you should confirm your employment within your application form.
Note: Under current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview. We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
Candidates applying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months' of their 18th birthday.
The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.
The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.
Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £23 (standard disclosure) or £43 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment. DBS applications submitted from 2nd December will be subject to the new DBS fee of £26.50 (standard) and £54.50 (Enhanced).
From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they are adhering to the organisations safeguarding children and adults' policy and comply with the Local Safeguarding Children and Adult Board procedures. All employees (and volunteers) are expected to maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action. As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.
If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0151 706 4666 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.
Please note: new entrants to the NHS will commence on the first pay point of the relevant band.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
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