Job Description
German Speaking Customer Experience Specialist
đ Location: Harwell, Oxfordshire (Hybrid â 3 days on-site)
đ Type: Permanent
Are you a fluent German speaker with a passion for delivering exceptional customer experiences in a fast-paced, premium brand environment?
Our client, a global leader in high-performance apparel and footwear, is looking for a proactive and customer-focused specialist to support their growing UK and European customer base.
The Company
Renowned for its commitment to innovation, craftsmanship, and sustainability, our client designs and manufactures premium products trusted by athletes, professionals, and enthusiasts around the world. Their culture is built on teamwork, integrity, and a shared drive to exceed customer expectations at every touchpoint.
With a hybrid setup based in Harwell, Oxfordshire, their Customer Experience team plays a pivotal role in maintaining their outstanding reputation across both retail partners and direct-to-consumer channels.
The Role
As a German Speaking Customer Experience Specialist, youâll provide best-in-class service to both B2B and D2C customers, supporting order management, returns, and customer engagement in a high-volume environ...