Enterprise Architect - ServiceNow (Telecoms) Inside IR35 6-Month Contract
We're working with a leading consultancy on a high-profile telecoms transformation programme and are looking for an experienced Enterprise Architect with deep ServiceNow expertise to join on an initial 6-month contract (likely to extend).
This is a hybrid role, requiring 3 days per week onsite in either London or Reading.
The Role
You'll play a key role in shaping and delivering enterprise-scale ServiceNow architecture across a complex telecoms environment. This is a strategic position, driving platform standardisation, governance, and best practice across multiple modules.
Key Responsibilities
* Define end-to-end ServiceNow architecture for large-scale enterprise programmes
* Translate business requirements into scalable technical solution designs
* Lead architecture and best practice across key ServiceNow modules, including:
o TSM
o TSOM / ITOM
o IRM / GRC
o SPM
o OMT
o CSM
o HRSD
o SecOps
* Design integrations, data models, workflows, and technical frameworks
* Drive platform governance, standardisation, and scalability across the organisation
Requirements
* Proven experience as an Enterprise Architect within the telecoms domain
* Strong exposure to OSS/BSS environments
* Extensive background as a ServiceNow Architect / Solution Architect
* Deep knowledge of multiple ServiceNow modules and platform capabilities
* Demonstrated experience delivering enterprise-scale ServiceNow solutions
* Strong stakeholder engagement and ability to operate at a strategic level
Details
* Contract Length: 6 months initial (high likelihood of extension)
* IR35 Status: Inside IR35
* Location: Hybrid - 3 days onsite (London or Reading)
* Start: ASAP