Team - Continuous Improvement
Working Pattern - Hybrid - 2 days per week in any of the Vitality offices (Bournemouth, London or Stockport). Full-time hours. This is a 9-month Fixed Term Contract.
We are happy to discuss flexible working!
Top 3 skills needed for this role:
* Data Modelling / Use of statistical software to conduct this
* Continuous Improvement (practical application of the DMAIC framework)
* Stakeholder Engagement (senior level & mid level)
What this role is all about: Vitality Continuous Improvement Leads are accredited Lean Six Sigma Black Belts. Black Belts are experts in statistical analysis, leaders, mentors, and strategic advisors.
Responsible for working closely with Product Delivery Executives, Heads of Portfolio and Product teams to consult, direct and advise on opportunities within their Product Delivery Streams. They will do this by reacting to issues, problems or assumptions that have arisen within the journey (e.g., an OKR is underachieving) or proactively using data and resources available to identify opportunities.
Key Actions
IDENTIFICATION & VALIDATION OF OPPORTUNITIES AND PROBLEMS | Outputs: Epics (Project Briefs) & analysis that contributes to Epics (Project Briefs).
* Statistical root cause analysis to validate potential opportunities or problems.
* Feed these identified and validated items into the Product Delivery Streams & operational leadership team as draft Epics for consideration and prioritization. Support getting Epics into the funnel and change delivered.
PROCESS DESIGN & OPTIMISATION | Outputs: Business process maps, customer journey maps, gap analysis and process documentation
* Analyse and streamline processes to enhance efficiency, reliability and reduce waste.
* Proactively design efficient processes to ensure outcomes are achieved.
ADOPTION & PERFORMANCE MONITORING | Outputs: Control charts, reporting and FMEA’s.
* Identify and implement controls to monitor performance and ensure adoption targets and outcomes are met.
TRAINING & MENTORSHIP | Outputs: Bespoke training material and delivery
* Train business on CI methodologies and tools.
* Embed CI culture and lean thinking throughout the business.
OPERATIONAL CONTINUOUS IMPROVEMENT OWNERSHIP | Outputs: Project Charter
* Guide initiatives using DMAIC to drive long-term success.
What do you need to thrive?
* Certified Lean Six Sigma (LSS) Black Belt with demonstrated use of LSS skills and tools.
* Extensive experience in hypothesis testing using statistical software.
* Minimum of 5 years in a CI environment.
* Excellent communication, coaching and feedback skills.
So, what’s in it for you?
* Bonus schemes rewarding performance.
* A pension of up to 12% with company contributions up to 6%.
* Vitality health insurance with rewards and benefits.
* Life Assurance - Four times annual salary.
These are just some of the many perks we offer! Visit our careers page for the full range of benefits.
Fantastic Benefits. Exciting rewards. Great career opportunities!
If successful, we promise to:
* Help you be the healthiest you've ever been.
* Create an inclusive environment for your best self.
* Offer flexibility in how, where, and when you work.
* Support your career growth by leveraging your strengths.
* Give you a voice to help our business grow.
* Provide space to try, fail and learn.
* Balance challenge with support.
* Recognize and reward with competitive salary and benefits.
* Support you when needed.
* Offer opportunities to contribute positively to society.
We aim for you to feel a sense of belonging, supported to be happy and healthy.
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