Senior Property Manager Role
Hiring a seasoned professional to lead our property management team.
The ideal candidate will possess experience in property management, strong administrative skills and the ability to support and mentor colleagues.
We are seeking an individual who can monitor property management processes, arrange training for staff, conduct regular meetings with team members and provide guidance on Fire & Safety legislation.
A key aspect of this role is balancing workloads, ensuring all tasks are covered and no errors remain. The selected candidate will also be responsible for reviewing project management tasks, overseeing TDS deposit disbursement and resolving complaints prior to escalation.
This position requires a customer-focused individual with experience in a service-oriented environment, able to manage multiple priorities and balance workloads effectively.
About the Job:
* Support Property Managers across multiple branches
* Monitor property management processes to ensure compliance with core procedures
* Arrange training for new and current staff to achieve required competency levels
* Conduct regular meetings with Property Managers and Branch Managers
* Keep Property Managers up to date with latest Fire & Safety legislation
* Balance PM workloads and provide adequate cover across defined areas
* Review and sign off project management tasks
* Oversee TDS deposit disbursement and ending registration
* Review TDS disputes prior to adjudication
* Conduct quarterly reviews for Property Managers alongside Area PM
* Review and resolve complaints prior to escalation
Requirements:
* Previous experience as a Property Manager (required)
* Customer-focused with experience in a service-oriented environment
* Strong administrative and IT skills and high attention to detail
* Experience supporting or mentoring colleagues
* Able to manage multiple priorities and balance workloads
* Positive, approachable, and proactive in a team environment
Benefits:
* A competitive salary and performance-based bonuses
* A range of benefits including discounts at over 900 retailers, access to a wellbeing centre and free counselling support
* Opportunities for career development and professional growth