Job Title: Receptionist - Automotive Dealership
Location: Hull
Contract Type: Temporary - Ongoing
Working Hours: Monday to Friday, 8:00am - 5:00pm
Weekend work required on a rota basis
Job Overview:
We are seeking a professional, organised, and customer-focused Receptionist to join a busy automotive dealership in Hull on a temporary ongoing basis. The ideal candidate will play a vital front-of-house role, handling incoming calls and liaising directly with customers to relay accurate information to the workshop team. This position requires excellent communication skills and a strong ability to multitask in a fast-paced environment.
Key Responsibilities:
Greet customers in a professional and friendly manner, in person and over the phone
Handle a high volume of incoming calls, directing them to the relevant departments or individuals
Take detailed messages and customer requests, accurately communicating them to the workshop and service teams
Provide general administrative support to the dealership as required
Maintain a clean and welcoming reception area
Manage appointment bookings or service queries when necessary
Ensure all customer interactions reflect the company's high standard of customer service
Support weekend cover on a rota basis
Key Requirements:
Previous experience in a customer-facing reception or call-handling role
Strong telephone manner and excellent verbal communication skills
Ability to relay detailed information clearly and accurately
High attention to detail and strong organisational skills
Professional, presentable, and reliable
Experience in an automotive or dealership environment is desirable but not essential
Comfortable working within a team and under minimal supervision
AUTOBUS