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Food & beverage assistant

Gretna Green
Gretna Green Ltd
Food and beverage assistant
Posted: 15h ago
Offer description

We are currently looking for full-time or part-time Restaurant / Bar team members to provide an efficient and friendly front of house service to customers in the restaurant and bar areas, promoting Gretna Green’s core values and ensuring the delivery of a high-quality service.


Join One of Scotland’s Most Iconic Hospitality Teams

At Gretna Green Ltd, we’ve been welcoming guests for generations. As a fourth-generation family business since 1885, we operate across weddings, retail, restaurants, accommodation, and visitor attractions—including the 5-star Famous Blacksmiths Shop, two award-winning hotels, Greens Bar & Restaurant, and the historic Old Toll Bar.

We are currently seeking enthusiastic and customer-focused Food & Beverage Assistants to join our restaurant and bar teams. Whether you’re starting out in hospitality or looking for a vibrant new role, you’ll be part of a team delivering memorable guest experiences every day.


The Role

As a Food & Beverage Assistant, you’ll help ensure every guest receives warm, friendly, and efficient service—whether dining in our restaurant, enjoying drinks at the bar, or celebrating a special occasion. You’ll play a hands-on role in creating a positive and welcoming environment.


Main Responsibilities

* Greet and serve guests in a warm, polite, and professional manner
* Take orders confidently and have sound knowledge of the food and drink menus
* Understand and communicate allergen and dietary information
* Deliver food and drinks promptly, ensuring guest satisfaction through engaging service
* Set up and clear tables and function areas efficiently
* Process payments accurately using tills and card machines
* Assist with guest requests and enquiries, escalating as needed to team leads or management
* Maintain cleanliness and safety standards in accordance with company policies
* Support with event and function preparation when required


Required Skills include

* Previous experience in restaurants, bars, or hospitality preferred (training provided)
* Strong communication and interpersonal skills
* Ability to remain calm under pressure and multitask during busy service
* Great attention to detail and a passion for delivering exceptional customer experiences
* Willingness to work as part of a team and support others
* Positive attitude with commercial awareness and upselling capability
* A driving licence is beneficial but not required


Why Join Gretna Green?

A Historic Setting
Be part of a brand that has welcomed visitors for over 260 years—every day brings new experiences in a world-renowned location.

Flexible Hours
We offer both full-time and part-time roles with shifts that fit around your lifestyle and commitments.

Team-Focused Environment
You’ll be working in a fun, friendly, and professional team that supports one another and values everyone’s contribution.


Employee Benefits

* 30 days holiday per year (FTE), including public holidays, plus an extra day off for your birthday
* Free meal during shift
* Exclusive employee discounts across Gretna Green shops, hotels, and restaurants
* Free on-site parking
* Company pension contributions
* Invitations to company events and celebrations


Apply Today

Ready to bring energy, service, and a smile to every shift?

Location: Gretna Green, DG16 5EA
Hours: Full-Time – 40 hours per week and Part time roles available
Closing Date: 31st October 2025
To Apply: Email your CV to careers@gretnagreen.com

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