Contracted hours: 40 hours per week (5 days out of 7)
Working Days: Monday – Friday
Shift Pattern: 08:30 – 17:00
At Creed Foodservice, we believe a great workplace starts with great people. Our teams are at the heart of everything we do, bringing passion and expertise to deliver top-quality food products to chefs and caterers across the UK. As part of the Country Range Group, we’ve been making a difference in the food industry since 1972. With distribution centres in Cheltenham, Ilkeston, and High Wycombe, we ensure reliable service nationwide. We’re proud to be a Living Wage accredited employer and were recognised as one of the Top 75 Best Companies to Work For in 2023. If you’re looking for a workplace that values its people and offers real opportunities to grow, Creed is the place to be!
As a Data Executive you will contribute to achieving that product and supplier data across all platforms are accurate including product set-up, pricing and promotions.
Ensure all integrity of product and technical data is maintained and excellent service levels are consistently achieved in the delivery of product data and technical assistance to internal departments, customers and suppliers.
Some responsibilities of the role include:
* Demonstrate a positive, customer-focused, and professional approach.
* Contribute to a diverse, inclusive, solutions-oriented, and customer service focussed culture.
* Share ideas and develop new ways of working to improve company performance and employee engagement.
* Demonstrate professionalism and deliver an awesome customer experience to both internal and external customers.
* To ensure the integrity of product and technical data is maintained and excellent service levels are consistently achieved in the delivery of product data and technical assistance to internal departments, customers and suppliers.
* Ensure administration of product data is robust.
* Own new product process to include – timely set up of new products including descriptions, warehouse management, buying screen configurations and pricing structure.
* Maintain website product offering and configurations.
* Collate and update product specifications and COSSH sheets.
* Liaise with suppliers on detailed product information such as allergens/origin.
* Complete weekly reporting as required.
* Support internal compliance to meet externally achieved accreditations: audits/Certification/Manuals/Processes e.g. CMi / MHS / Red Tractor / MSC / Organic (Soil Assoc.) / Freedom Foods, etc.
* Demonstrate commitment to and support our Environmental, Social and Governance goals in how daily tasks and responsibilities are carried out.
Ideal Candidate
* Strong I.T and administration skills, numeracy, and a good level of English.
* Customer Service Focus, Excellent communication, interpersonal, relationship building, and stakeholder management skills.
* An action-oriented individual, who is solutions focused, can manage multiple priorities, and deliver results on time.
* A good team player, with attention to detail and good problem-solving skills that follows processes in place and prioritises business improvement.
* Experience working as a Data Administrator or Administrator.
* Experience in product or supplier data management and pricing updates.
* Familiarity with product compliance, specifications, allergens, and barcoding.
* Understanding of technical data platforms.
What you get in return:
* Training and development and career progression opportunities.
* Recognition for doing a great job and going the extra mile from customers, your department and the rest of the business.
* Respect and support from your team, supervisors and managers.
* 33 Days of annual leave per year.
* Life insurance for 2 times your annual salary.
* Employee discount on purchases and regular special offers for staff.
* Access to an online discount portal, providing discounts for gyms, the cinema, supermarkets, high street retailers, cashback for changing your electricity supplier and much more helping you to save money on purchases that you would ordinarily make.
* Employee assistance programme that offers confidential support and advice which includes free access to legal advice, wellness programmes and much more.
Creed also offers employees the opportunity to join our Savings Scheme, join the Staff Lottery to support our selected charities and be in with the chance of winning £250 each month, an additional day off each year which you can use to help a charitable cause of your choice and much more. We are also a Living Wage Foundation accredited employer.
How to apply
To apply for this position, please complete this form:
At this stage, we will not be accepting agency applications.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age, as outlined in our equal opportunities policy.
Job Title: Customer Project Executive Salary: Up to £29,078.40 per annum Contract Type: Permanent, Full-time Contracted
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