Internal Sales and Support Engineer
Birkenhead
About the company
* With over 50 years’ experience and more than 20,000 customers worldwide, our client understands the need for accurate, robust, intelligent sensors and measurement systems.
* Our client’s sensors and systems provide market‑leading performance, together with the fastest measuring rates, widest operating ranges and smart interface capabilities. We work in 1D, 2D and 3D measurement domains with many different sensor technologies and measurement principles.
* They are used throughout almost all industries from automotive to aerospace, motorsport to metal production, semiconductor to subsea. Whether it is R&D, Test, OEM or a process control application, our client offers world‑leading solutions.
* Due to continued growth, the UK division of our client is looking to recruit an Internal Sales and Support Engineer.
Quick overview of the role
* Do you work in the engineering industry as a service technician, engineer, or in quality? Are you looking to move in a different direction with your career? Are you interested in an office based role with hybrid working opportunities?
* You will no longer work in a manufacturing environment, but you can still use your skills and technical know‑how to help solve customer challenges in measurement, control and automation.
* As an internal sales and support engineer you will combine the skills you have, in a customer facing role, working with some of the most advanced sensor and automation products in the marketplace.
What benefits will you get
* Attractive salary
* Flexible working
What will you actually be doing
* Be the first point of contact for new incoming enquiries
* Discuss at a technical level to understand customer requirements
* Work with the field sales team to review the requirement and determine the best next steps
* Manage your own projects where you prepare quotations, technical documentation and proposals and supply to the customer
* Be the first line of technical support for customer questions
* Liaise with the company headquarters for further product information and technical support when required
* Occasional travel to customer sites and UK exhibitions/seminars
* Occasional overseas travel for product training
An ideal candidate will have
* Technical background with strong problem‑solving skills and ability to talk at a technical level with automation, quality and research and development engineers.
* Technical qualification in an engineering or science discipline, ideally NVQ level 5 or higher. Hands‑on experience in an engineering, quality or research environment is preferred.
* Proactive approach to dealing with new customer enquiries. Good communicator, focused on building long‑term customer relationships.
Our client offers an excellent opportunity for the right candidate to join a dynamic and successful team, with ongoing support and training to increase your knowledge and career development.
Important Information
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