Our client, a leading and rapidly expanding company based in Ascot, is seeking a talented Order Administrator to join their dynamic team.
This is an exceptional opportunity for an individual looking to become an integral part of a supportive and collaborative environment, contributing directly to the company's continued success.
The Role:
As an Order Administrator, you will be responsible for the accurate and efficient processing of customer orders from inception to completion. Your key duties will include:
1. Receiving and processing sales orders via various channels (phone, email, online portal).
2. Verifying order accuracy, including product codes, pricing, and shipping details.
3. Liaising with customers to clarify order details and resolve any discrepancies.
4. Coordinating with internal departments (e.g., sales and finance) to ensure smooth order fulfilment.
5. Updating and maintaining customer records and order databases with meticulous attention to detail.
6. Generating invoices and other essential documentation.
7. Handling customer enquiries related to orders
8. Proactively communicating order status updates to customers.
9. Assisting with stock management and inventory reconciliation as required.
10. Identifying and implementing process improvements to enhance order administration ...