Support Worker / Independent Advocate
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Are you passionate about supporting others to have their voices heard? This rewarding Support Worker / Independent Advocate role offers the chance to empower vulnerable adults and make a real difference in your local community through advocacy and advice services.
If youve also worked in the following roles, wed also like to hear from you: Community Support Worker, Advocate, Advice and Information Officer, Caseworker, Social Care Worker
WORKING HOURS:
37 hours, working between Monday to Friday 9am
5pm
LOCATION:
Home based with travel in and around the Banes area.
(Applicants must live within the area; have a full drivers licence and access to their own transport)
SALARY:
starting salary £24,242.40 per annum
JOB TYPE:
Permanent
JOB OVERVIEW
We have a fantastic new job opportunity for a Support Worker / Independent Advocate to join a dedicated and inclusive team providing advocacy and information services across the Banes area.
As a Support Worker / Independent Advocate you will help vulnerable adults understand their rights, explore options and make informed decisions about their health and social care.
The Support Worker / Independent Advocate will work independently, collaborating with local agencies, and delivering persuasive written and verbal representations to ensure the best possible outcomes for clients.
This is a home-based position involving travel around Banes, requiring flexibility, excellent communication, and strong organisational skills.
DUTIES
Your duties as the Support Worker / Independent Advocate include:
Providing Advocacy Support:
Deliver independent advocacy to individuals facing health and social care challenges
Supporting Clients:
Help clients navigate complex health and social care systems and make informed choices
Representing Clients:
Present persuasive verbal and written representations to professionals and agencies
Collaborating With Services:
Work with statutory and voluntary organisations to resolve issues and support client outcomes
Maintaining Accurate Records:
Record casework and data within agreed timescales using client management systems
Managing Caseloads:
Prioritise and organise workload effectively while meeting deadlines
Promoting the Service:
Raise awareness of advocacy rights and responsibilities within the community
Ensuring Confidentiality:
Handle sensitive and personal information with discretion and professionalism
MEET THE ORGANISATION
The organisation is committed to empowering individuals and enabling their voices to be heard. They provide advocacy and information services to support people in making effective decisions about their health and social care. The team is dedicated to listening, exploring options, and taking action to meet clients best interests.
Think you are the perfect fit for this Independent Advocate role? Dont wait, click apply now!
CANDIDATE REQUIREMENTS
ESSENTIAL
Excellent Communication Skills:
Able to build trust, listen actively, and advocate clearly on behalf of clients
Strong IT Proficiency:
Confident using Microsoft Outlook, Word, and Excel, with the ability to learn new databases
Attention To Detail:
Ensure records and reports are accurate, timely, and compliant with organisational standards
Time Management:
Able to work independently and meet deadlines in a remote working environment
DESIRABLE
Previous Advocacy or Support Experience:
Experience within advocacy, support, advice, or a related health and social care setting
Knowledge Of Vulnerable Adults : Understanding of safeguarding and issues affecting vulnerable people
Familiarity With Local Services:
Awareness of public and voluntary sector organisations in the Banes area
BENEFITS
25 days annual leave plus Bank Holidays (rising to 30 days after 5 years service)
Option to buy or sell up to 5 days leave
Birthday off after one years service
Discretionary Christmas shutdown (up to 4 additional days)
1 Community Leave Day per annum
Cash Wellbeing Healthcare Plan (optical, dental, therapy and more)
Auto Enrolment Pension Plan
Death in Service Cover
Closing Date:
9AM, Wednesday 5th November 2025 (We reserve the right to close this vacancy early)
Interview Date:
TBC
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
The organisation is proud to support colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
Successful applicants will need to obtain business insurance for their own vehicle.
An equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. They are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
Committed to equality, diversity, and inclusion. The organisation encourages applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in the workforce.
To help embed inclusion for all, from day one, they offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
APPLY TODAY
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P13971
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