Operations manager - nights

Operations Manager - Nights

Salary: £48,000 pa
Shift: Mon - Fri, NIGHTS, 40 hrs per week
Location: Ashby de la Zouch
Holidays: 20 pa, plus 8 bank holidays
Main duties include:

• Manage a national team of operators to execute both our fleet Daily Plan and our 4PL daily plan throughout night shifts across 7 days per week.
• Using cutting edge technology capabilities monitor live execution progress across all own fleet and carrier partner resources.
• Ensure proactive management of plan execution non-conformance to ensure successful delivery performance on behalf of our customers. Identify, fix and monitor.
• Ensure all drivers adhere to company policies, traffic regulations, and safety protocols.
• Provide management of all transport-related issues to ensure maintenance issues recorded and actioned in advance of dayshift handover.
• Maintain accurate transport records including delivery logs, vehicle checks, and incident reports.
• Proactively manage driver issues including sickness and non-attendance in order to protect customer service performance.
• Communicate with warehouse and customer service teams to ensure smooth handovers between shifts.
• Carry out route planning as require to address operational execution issues over night to ensure customer service requ...