Funeral Director
Location: Cambridge, CB1 1HX
Salary: £15.27 per hour plus benefits
Hours: Part time – 20 hours per week. You will also be part of the on‑call rota.
Benefits include a pension with up to 10% employer contributions, 23 days holiday (pro‑rated), access to employee assistance and virtual GP, discounts on Co‑op products, career development, and a flexible money management app.
What you will do
* Ensure client needs, service levels and KPIs are met.
* Act as the main point of contact for clients, guiding and supporting with help from the wider team.
* Support funerals – conduct ceremonies, lead the team, and carry the deceased when necessary.
* Ensure all regulated work, including funeral planning appointments, is referred to a certified colleague.
* Build and maintain relationships with the team, clients, and the community.
Appropriate candidates
* Commercial mindset and experience in a managerial role.
* Strong customer focus and passion for delivering excellent service.
* Attention to detail in service delivery.
* Compassion, understanding and the ability to remain calm under pressure.
* Valid UK manual driving licence.
* No prior funeral industry experience required, but great people skills and commercial focus are valued.
Benefits
* 30% off Co‑op branded products in our food stores all year round.
* 10% off other brands in our food stores all year round.
* Benefits on other Co‑op products and services.
* 23 days holidays (pro‑rated, increasing with service).
* Pension with up to 10% employer contributions.
* Employee Assistance Programme – confidential advice and support, 24 hours a day.
* Virtual GP and free eye tests.
* Career development opportunities including apprenticeships.
* Access to Stream – a money management app providing access to a portion of your pay as you earn it.
Inclusive Workplace
We welcome applications from everyone and are committed to creating an inclusive environment. We are part of the Disability Confident scheme and welcome disabled candidates who meet the minimum criteria for the role.
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