A local council in Solihull seeks an experienced Benefits Technical Officer to manage Housing Benefit and Local Council Tax Reduction. The successful candidate will need expertise in appeals, quality checking, and have a passion for customer service. This role offers a friendly flexible work environment, generous leave entitlements, and opportunities for development. Applicants should have strong analytical skills and the ability to manage complex cases. Commuting to the Solihull office is required as needed.
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