Key Account Manager DSO
Straumann Group – Join us to drive growth in our Enterprise Solutions team in the UK.
Role Overview
We are seeking a dynamic Key Account Manager to join our Enterprise Solutions team in the UK. This role is critical in driving the growth and success of our solutions within large chains of dental practices. The ideal candidate will have a strong background in consultative selling, stakeholder management, and C‑Suite relationship management.
Key Responsibilities
* Client Relationship Management – Build and nurture strong relationships with key accounts in the dental industry.
* Act as primary point of contact for key clients, addressing inquiries, issues, and feedback promptly and professionally.
* Develop and maintain strategic relationships with dental practitioners and specialists to increase efficiency and customer satisfaction.
* Business Development – Identify opportunities for business expansion within existing key accounts.
* Engage with C‑Suite executives to build strategic relationships, understand their business challenges, and position Straumann as a trusted partner in achieving their business goals.
* Negotiate directly with large purchasing organizations to acquire them as customers and gain market share.
* Pursue new business opportunities by mapping and understanding the dentistry market in the UK.
* Strategic Account Planning – Develop and implement strategic account plans aligned with company objectives and client needs.
* Develop comprehensive and measurable business plans for each Key Account (i.e., set clear objectives, targets, and KPIs).
* Execute, measure, and review the progress of business plans, making recommendations for improvement.
* Collaboration and Communication – Work closely with internal departments such as sales, marketing, product development, and customer support.
* Communicate effectively with clients and internal stakeholders, providing regular updates, reports, and presentations.
* Coordinate and participate in meetings, events, and conferences to represent the company and promote its products and services.
* Technology Integration – Advocate for and facilitate the adoption of advanced dental solutions.
* Market Knowledge – Stay abreast of industry trends, competitor activities, and market conditions to effectively position Straumann’s solutions and drive competitive advantage.
Qualifications
* Sales Experience – Proven track record in consultative selling, especially to large enterprise customers.
* Consulting Experience – Ability to provide strategic advice and insights to customers.
* Stakeholder Management – Excellent interpersonal and communication skills.
* Technologically Proficient – Strong understanding of practice management solutions and other relevant technologies.
* Results‑Driven – Demonstrated ability to achieve sales targets and drive business growth.
* Industry Knowledge – In depth understanding of the dental industry.
* Education – Bachelor’s degree in Business, Marketing, or related field. Advanced degree or certifications a plus.
What We Offer
* Competitive salary and performance‑based incentives.
* Comprehensive benefits package, including health insurance and retirement plans.
* Opportunities for professional development and career advancement.
* A collaborative and innovative work environment.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
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