What you’ll do at work
* Act as the first point of contact, meeting and greeting clients and visitors
* Provide a professional and welcoming reception experience
* Deal with both internal and external enquiries
* Answer incoming calls promptly and direct them to the correct person
* Take clear and accurate messages and ensure they are passed on efficiently
* Manage incoming post, including opening, date stamping, and distribution
* Organise outgoing mail ready for collection
* Support internal post collection and distribution
* Carry out general admin tasks such as photocopying, binding, and laminating
* Assist with mail merges, document preparation, and file management
* Maintain and update ledgers and internal records
* Ensure the reception area is clean, tidy, and well-presented
* Maintain office supplies and ensure resources are stocked
* Support the wider team with general administrative duties
* Work towards a Level 3 Business Administration Apprenticeship
* Gain experience in a professional legal office environment
* Develop key skills in administration, communication, and organisation
What we’re looking for
Essential Qualifications
* GCSE English and Maths – Grade 4 (C) or above
Skills & Attributes
* Strong communication skills (written and verbal)
* Good IT skills and confidence using computers
* Excellent attention to detail
* Strong organisational and time management skills
* Customer-focused with a professional approach
* Good problem-solving ability
* Logical and methodical approach to tasksAbilit\e to work well within a team
* Willingness to use initiative and learn
Personal Qualities
* Friendly, approachable, and professional
* Patient and calm under pressure
* Non-judgemental and respectful
* Reliable and well-presented
* Able to work both independently and as part of a team
This role is based within a busy solicitor’s office, so the successful candidate should be comfortable working in a professional and sometimes fast-paced environment. Strong organisation, patience, and the ability to manage pressure are important, alongside the confidence to work independently when required.
Qualification / Standard : ST0070 Business administrator Duration
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