When it comes to generating stock, maximising value, and building customer loyalty, we put a lot of trust in our retail staff. Our Sales Assistants work alongside the management team and volunteers to drive shop performance. As a Sales Assistant, you will be involved in all aspects of a customer-focused role such as:
1. Ensuring the highest standard of customer service
2. Achieving maximum sales
3. Assisting in all store operating procedures such as sorting donations, stock rotation, deliveries, merchandising, pricing, and shop-floor replenishment
4. Liaising with the E-Commerce team to maximise online sales
As a Keyholder, you will be responsible for the store when there isn't a manager on duty, which may involve lone working. Therefore, applicants must be 18+ years old.
Previous experience in retail is not essential. However, a strong desire to achieve excellent customer service is required. You should be able to work collaboratively with others and be comfortable guiding volunteer team members.
This is a part-time role working 14 hours per week in one of our busy home stores, with a permanent contract. We have a strong culture of internal progression and will actively support your career development.
Our generous staff benefits include:
* 38 days annual leave
* 25% staff discount
* Health cash plan
* Pension with employer contribution up to 10%
* Life assurance
* Discount options for gym membership
* Discounts with a range of retailers
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