Job overview
We are looking for an enthusiastic person who can provide full clinical
administration support for the Speech and Language Service.
Deputise for the administrator within the wider Community Team for Adults
with a Learning Disability (CTALD).
To produce a range of resources for service users and easy read documents to
support communication skills and enhance independence
To contribute towards service improvements in a positive and proactive manner
Main duties of the job
To display excellent communication skills in writing, on the telephone and in face-to-face communication in all dealings with clients, colleagues and other professionals
Working for our organisation
There’s a place for you at CNWL.
We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.
Providing top quality care depends on our ability to employ the best people.
We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.
With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you're at, there's always a place for you at CNWL.
Detailed job description and main responsibilities
·Demonstrate accurate typing of correspondence using a range of Microsoft I.T. packages.
· Ensure information is correctly stored and can be easily accessed when required.
·Photocopying, scanning, printing, laminating and binding as required.
·Prepare basic resources using Widget/Photosymbols/Twinkle software
·To maintain and co-ordinate meetings in electronic diaries, book meeting rooms using electronic systems
·To take accurate minutes in meetings and promptly type and distribute, taking responsibility for own actions
·Liaise with staff, service users and a range of professionals in a clear and precise fashion.
·Receive and process incoming and outgoing communications in a timely way
·Conversant with operational procedures within the Speech and Language Therapy Service in order to provide administrative cover for colleagues.
·To ensure clients details are accurately and speedily added to the client management system (System One and Liquid logic/LAS) to ensure the appropriate administration of their clinical care.
·To be fully conversant with a wide variety of administrative procedures in use within the Speech and Language Therapy Administration team and to be able to switch between them whilst maintaining accuracy at all times.
Vaccination
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
1. Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
2. Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the
3. Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.