Strategic account manager - mcdonalds

Overview

Management of the McDonald’s UK partnership, serving as the primary point of contact and holding responsibility for high‑level commercial planning and its execution.

Uncover strategic opportunities and pinpoint crucial challenges by converting intricate data into clear, actionable stories that guide decision‑making to maximise revenue, grow order volume and enhance operational efficiency.

Responsibilities

• Lead the drafting and execution of Joint Business Plans (JBPs), defining clear objectives, tracking performance, and securing buy‑in from McDonald’s franchise partners.
• Drive accountability and growth by preparing and presenting strategic QBRs to senior leadership (internal & external), transforming performance insights into clear partnership‑led actions.
• Coordinate weekly trade reports and design, forecast, and implement innovative marketing and growth plans to drive commercial outputs.
• Influence and coordinate cross‑functional teams and proactively manage complex client‑side relationships to resolve challenges and accelerate initiatives.
• Oversee the successful, on‑time execution of all joint marketing campaigns, operational trials and new product launches across the McDonald’s estate at a national level.

Qualifications

• Proven experience in key account management and business development.
• Strong analytical and data skills (SQL preferred) with the ability to translate data into actionable strategies.
• Expertise in leading QBRs and presenting insights to senior stakeholders.
• Excellent relationship management skills, influencing partners for mutual growth.
• Highly organised with the ability to prioritise and manage multiple projects.
• A proactive, self‑starter mindset with a track record of delivering results.
• Passion for the food and hospitality industry, with a deep understanding of the QSR market and wider industry trends.

Benefits

• Team Vibes – Thrive in a collaborative culture where your ideas matter.
• Career Growth – A clear path and exciting opportunities to level up your future.
• Tasty Perk – £81 monthly takeaway spend allowance.
• More Time Off – 25 days holiday plus birthday leave & bank holidays (buy/sell up to 5 extra days).
• Loyalty Pays – Bonus holidays or cash rewards after 5 & 10 years of service.
• Family First – Up to 52 weeks maternity/adoption leave and 6 weeks paternity leave.
• Premium Benefits – Private medical & dental insurance, pension contributions & life assurance (4× salary).
• We’ve Got You – Full sick pay, volunteering leave & well‑being support programmes.
• Perks Galore – Free eye tests, top brand discounts & cycle‑to‑work scheme.
• Diversity & Inclusion – Mentorship, wellness programmes & global career opportunities.
• Keep Learning – Access world‑class training resources to power your success.

Company

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday‑night feast, a post‑gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

The Strategic Accounts team has successfully grown over the last 18 months to become a vital component of our strategic objectives within the UK. In the last few years, the food delivery industry has experienced unprecedented growth and transformation, and Just Eat has evolved at pace to meet redefined parameters, customer purchase behaviours and new industry players. We are looking for a superstar Strategic Account Manager to help us lead the charge in this dynamic and ever‑evolving space.

At JET, this is how we play. Our teams forge connections internally and work with some of the best‑known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy – it’s a competition for something incredibly valuable – our customers’ choice. Every time a customer decides where to order, they’re picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly to surpass the competition and earn our customers’ loyalty, again and again. Fun, fast‑paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer‑first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.