Overview
Ellesmere Port | Temporary | Competitive Salary | 6 months
Now Hiring: Customer Service & Order Management Specialist – Technical Manufacturing. Are you an experienced customer service professional with a background in order management and import/export within a technical or manufacturing environment? Do you have hands-on experience with SAP or other ERP/CRM systems and thrive in fast-paced, detail-driven roles?
I am working with a leading chemical and industrial manufacturer—a business known for its innovation, global reach, and technical excellence—to find a skilled individual who can manage complex customer orders, liaise across departments, and ensure smooth delivery of products worldwide.
What You’ll Be Doing
* Managing customer orders from entry to delivery using SAP or similar ERP/CRM systems
* Coordinating with production, logistics, and commercial teams to meet delivery timelines
* Handling import/export documentation and liaising with freight partners
* Acting as a key point of contact for customer queries and updates
* Ensuring compliance with international trade regulations and internal processes
What I’m Looking For
* Proven experience in customer service, order management, or logistics within a manufacturing or industrial setting
* Strong working knowledge of SAP, Oracle, Microsoft Dynamics, or similar platforms
* Exposure to import/export processes, trade compliance, and international shipping
* Excellent communication, organisation, and problem-solving skills
* A proactive mindset and ability to work cross-functionally
Why This Role
Join a technically advanced, globally respected business. Be part of a collaborative and supportive team. Competitive salary, benefits, and long-term career development. Real impact in a role that connects operations, customers, and global logistics. Attractive hourly rate of £17ph plus holiday pay.
Interested? If you’ve worked in a manufacturing business and know your way around SAP or ERP systems—especially handling customer orders and export documentation—this could be your next step. Get in touch today!
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