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Telecare officer

Newham
Temporary
Adecco
Posted: 30 April
Offer description

Job Title: Telecare Officer Location: Newham Rate: £18.92 Term: Temp ongoing MUST DRIVE and have a full clean licence (vehicle provided) Day shift but must be flexible to cover other shifts Are you passionate about making a difference in the lives of vulnerable adults? Do you thrive in fast-paced environments and have a knack for problem-solving? If so, we have an exciting opportunity for you in East Ham! About the Role: As a Telecare Officer, you will be at the forefront of providing a high-quality 24/7 alarm monitoring and response service. Your mission? To offer assistance and reassurance to our clients while ensuring their independence and safety. Key Responsibilities: Monitor emergency alarms and respond promptly to clients needs. Conduct emergency visits using a council vehicle-must hold a valid driving license. Install and test Telecare equipment, including keysafes. Collaborate closely with partnering agencies to support older, disabled, and vulnerable residents. Visit sheltered schemes as required, ensuring the highest standards of service. Handle emergencies such as lockouts or no responses with professionalism and care.What We're Looking For: Proven experience in a call centre environment. A strong background in supporting vulnerable adults. A caring attitude and respect for the diverse nature of our clients and partners. Flexibility in shift patterns, including weekends.If you're read...

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