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Learning support lead

Workington
Tietalent
Posted: 6 September
Offer description

About the Role

Gen2 is recruiting for a Learning Support Lead to join our team in Cumbria on a full-time basis. The role is contracted to one of our three centres and may require travel between Workington, Carlisle and Ulverston. A driving licence and access to a car are required; Gen2 will cover travel expenses between contract locations.

We welcome applicants who are currently in a similar role or teachers with a minimum Level 4 Teaching Qualification who have a particular interest in learning support. You should hold or be willing to work towards Level 7 Assessing for Access Arrangements qualification.


What you will be doing

* Leadership & Strategic Oversight: Lead and coordinate organisation-wide learning support provision and act as lead advisor on all aspects of learning support at Gen2
* Oversee implementation and maintenance of support systems and processes
* Manage initial assessment using the Cognassist platform to ensure accurate identification of learner support needs
* Ensure dissemination of cognitive assessment results and follow-up by creating Learning Support Plans
* Develop and deploy learning support resources and manage resource centres
* Ensure compliance with funding requirements for Additional Learning Support
* Assessment & Personalised Support Planning: Conduct and interpret cognitive assessments from the Cognassist platform
* Create and communicate meaningful Individual Learning Support Plans (ILPs)
* Evaluate in-class support and ensure real-time responsiveness
* Monitor and report on support provision for quality assurance and self-assessment
* Teaching Support & Staff Development: Train and equip educators with inclusive teaching strategies
* Facilitate staff development in learning support
* Advise curriculum teams on support options and conduct audits
* Learner Engagement & Mentoring: Deliver mentoring sessions focused on mental health and academic barriers
* Support learners during transitional phases to promote independence
* Manage learner caseloads via 1:1 and group support formats
* Undertake learner voice activities to strengthen engagement
* Wellbeing & Emotional Support: Liaise with Mental Health First Aiders and counselling services
* Provide interventions for learners facing disengagement or disaffection
* Address personal challenges such as anxiety, concentration, and time management
* Collaborative Partnerships: Work with internal teams and external partners; coordinate learner transitions in partnership with schools and other organisations
* Equality, Diversity & Inclusion (EDI): Promote a culture of EDI and ensure fair access to learning support and exam arrangements


About You

* Teaching qualification minimum at Level 4 or above (e.g., QTS, QTLS, PGCE, HLTA, DTLLS)
* Hold or be willing to work towards Level 7 Assessing for Access Arrangements (JCQ requirement)
* Strong understanding of SEND, especially in post-16 education
* Knowledge of learning support strategies and their impact on academic engagement
* Experience conducting assessments and writing reports for exam access arrangements
* Proven success supporting learners with diverse needs and disabilities
* Experience mentoring, coaching, or counselling learners individually and in groups
* Excellent communication: presentations, one-to-ones, report writing, and workshop delivery
* Effective planning and time-management skills
* Collaborative mindset with ability to influence cross-functional teams and external partners
* Integrity-driven approach promoting equality, diversity, and inclusion


What We Offer

We offer an opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You will receive a benefits package including a competitive base salary, 25 days holiday plus bank holidays, an enhanced pension, and other benefits. We support employee wellbeing and provide access to an Employee Assistance Programme (EAP).


Next Steps And How To Apply

If you think this is the role and organisation for you, please submit your CV and complete our short application form using the apply button. We shortlist for vacancies on an ongoing basis and may close a vacancy earlier than the advertised date, so please apply promptly.

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