Ready to be the face of our brand and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
This position is for our brand new store opening in the Westwood Cross Shopping Centre!
Address: Westwood Cross Shopping Centre, Broadstairs, Kent, CT10 2BF
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel-good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and, at the same time, a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll work alongside your Store Manager, Assistant Store Manager, and Rituals Advisors to reach your personal and store goals. You’ll interact directly with customers to ensure an optimal customer experience and mentor/support Rituals Advisors.
Bring all of you—high energy, humility, and a sense of humor!
You are unique because of your ability to mentor team members and connect with customers, making everyone feel at home in our stores. Additionally, as a Rituals Expert, you are professional, enthusiastic about our brand, and skilled at sharing that excitement with your team and customers.
On top of that, you have:
* Prior experience as a supervisor or Team Leader within retail or hospitality.
* Strong motivation to reach performance targets.
* A customer-service mentality and team-player work ethic.
* Decision-making and problem-solving skills.
* An eye for detail, organized and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals:
* Training and development opportunities
* Competitive bonus scheme
* Rituals employee discount
* Quarterly product allowance
* Numerous wellbeing initiatives and EAP
* Company & team events
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