Details
Job Description:
International Import/Export Operator – Freight Forwarding & Customs Clearance
Location: Kingswinford
Job Type: Full-time | Permanent
About the Company
An award-winning international freight forwarding company providing road, air, and sea freight solutions. Established in 1997, the company is trusted by industries including aerospace, automotive, technology, fashion, and pharmaceuticals to deliver time-critical and high-value shipments worldwide.
As the company continues to grow, they are seeking an experienced International Import/Export Operator with strong customs clearance knowledge to join their team.
Key Responsibilities
* Manage end-to-end import and export operations across road, ocean, and air freight
* Prepare and process customs entries and documentation (UK, EU, and international)
* Ensure compliance with Incoterms, HMRC regulations, and global trade laws
* Coordinate shipments including groupage, full loads, and express/time-critical deliveries
* Liaise with shipping lines, airlines, hauliers, and customs authorities
* Monitor and track shipments, providing proactive updates to customers
* Handle high-value and sensitive cargo with precision and compliance
* Support customer service, finance, and sales teams where required
Requirements
* Minimum 2 years’ experience in freight forwarding or international logistics
* Proven experience with customs clearance procedures and systems
* Strong knowledge of Incoterms and import/export documentation
* Excellent organisational and communication skills
* Ability to work under pressure and manage multiple shipments simultaneously
* Confident using Microsoft Office and freight forwarding systems (training provided)
* A proactive, reliable, and ambitious team player
What We Offer
* Competitive salary (based on experience)
* Clear career progression opportunities into senior operations, account management, or leadership roles
* Ongoing professional training and development
* Exposure to multimodal freight operations and complex supply chains
* Modern office environment with on-site facilities
* Be part of a company that rewards ambition and hard work