About Us
We are a busy printing and gift shop offering a wide range of products, from custom t-shirts and photo gifts to workwear and more. We pride ourselves on providing excellent customer service and high-quality gifts.
Job Overview
We are seeking a motivated and enthusiastic Retail Sales Associate to join our dynamic team. The ideal candidate will possess excellent communication skills and a passion for customer service. As a Retail Sales Associate, you will be responsible for providing exceptional service to our customers, assisting them with their purchases, and ensuring a pleasant shopping experience. Your ability to engage with customers and showcase products effectively will be key to your success in this role.
Responsibilities
* Greet customers warmly and assist them in locating products within the store.
* Provide knowledgeable information about products, including features and benefits, to enhance customer understanding.
* Engage in upselling techniques to promote additional products and increase sales.
* Maintain an organised and visually appealing merchandise display to attract customers.
* Handle transactions accurately using the till system and ensure proper cash handling procedures are followed.
* Assist with inventory management, including restocking shelves and conducting stock checks as required.
* Uphold high standards of cleanliness and organisation throughout the store environment.
* Demonstrate effective time management skills to manage multiple tasks efficiently during peak hours.
* Exhibit excellent phone etiquette when responding to customer inquiries over the phone.
Qualifications
* Previous experience in retail or customer service is preferred but not essential.
* Strong communication skills in English..
* Basic math skills for handling transactions and assisting with inventory counts.
* Exceptional organisational skills to maintain a tidy work area and manage stock effectively.
* A proactive approach to problem-solving and the ability to work well under pressure.
* A willingness to learn about new products and merchandising techniques. If you are passionate about providing outstanding customer service and thrive in a fast-paced retail environment, we would love to hear from you
What We Offer:
* Part time position with varied and engaging work.
* Training and support provided where needed.
* Opportunity to develop skills in both retail and print production.
* Friendly and creative working environment.
Job Type: Part-time
Pay: £12.21-£13.00 per hour
Expected hours: No less than 16 per week
Experience:
* Retail sales: 1 year (preferred)
Work Location: In person