Overview
The Occupational Health Administrator plays a vital role in supporting the Occupational Health & Wellbeing service at University Hospitals of Morecambe Bay NHS Foundation Trust. This Band 3 position is responsible for delivering high-quality administrative and clerical support, ensuring the smooth operation of departmental processes and contributing positively to the team’s objectives.
The post holder will act as a key point of contact for staff and clients, managing communications, booking appointments, maintaining accurate records using the OH database, and supporting the day-to-day running of the service. Strong organisational skills, attention to detail, and the ability to work independently with minimal supervision are essential.
This role requires a sound understanding of confidentiality, data protection, and NHS systems, along with proficiency in Microsoft Office applications. Experience in a healthcare setting and familiarity with Occupational Health services are desirable. The successful candidate will demonstrate excellent communication skills, a proactive approach to problem-solving, and a commitment to continuous personal and professional development.
The Occupational Health Administrator is responsible for delivering a wide range of administrative and clerical support to the Occupational Health & Wellbeing service. This includes acting as the first point of contact for clients and staff, managing face-to-face, telephone, and email communications in a professional and confidential manner. The role involves booking and managing appointments using the Occupational Health database, coordinating diaries, and ensuring that all scheduling aligns with departmental targets.
The post holder will handle incoming and outgoing correspondence, prioritising and triaging communications to appropriate team members. They will maintain accurate and up-to-date records, ensuring data integrity and confidentiality in line with GDPR and Trust policies. General office duties such as photocopying, scanning, and maintaining stationery supplies through the Trust’s procurement system are also part of the role.
Additionally, the administrator will contribute to the upkeep of the department’s digital filing systems, including the Occupational Health OneDrive. They will support the team by providing cover during staff absences and undertaking additional administrative tasks as required. The role also includes attending mandatory training, participating in annual appraisals, and identifying personal development needs to support continuous improvement and service quality.
For further details / informal visits contact: Jeannette Christian, Senior Administrator. Email: Jeannette.Christian@mbht.nhs.uk | Telephone: 01524 512290
Responsibilities
* Deliver high-quality administrative and clerical support to the Occupational Health & Wellbeing service.
* Act as first point of contact for staff and clients; manage face-to-face, telephone, and email communications confidentially.
* Book and manage appointments using the Occupational Health database; coordinate diaries; ensure scheduling aligns with departmental targets.
* Handle incoming and outgoing correspondence; triage communications to the appropriate team members.
* Maintain accurate and up-to-date records; ensure data integrity and confidentiality in line with GDPR and Trust policies.
* Perform general office duties (photocopying, scanning, stationery) via the Trust procurement system.
* Contribute to digital filing systems (including Occupational Health OneDrive).
* Provide cover during staff absences and undertake additional administrative tasks as required.
* Attend mandatory training, partake in annual appraisals, and identify personal development needs.
Qualifications and Requirements
* Sound understanding of confidentiality, data protection, and NHS systems.
* Proficiency in Microsoft Office applications.
* Experience in a healthcare setting and familiarity with Occupational Health services are desirable.
* Strong organisational skills, attention to detail, and ability to work independently with minimal supervision.
* Excellent communication skills and a proactive approach to problem-solving; commitment to continuous personal and professional development.
Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Health Care Provider
* Industries: Hospitals and Health Care
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