Call Operative - Customer Service (No Cold Calling)
Location: Tamworth
Pay: £12.21 per hour
Hours: 37.5 hours per week | Monday - Friday
Contract: 12 Week Assignment
The Best Connection are currently recruiting Call Operatives for our client, one of the largest vehicle glass repair and replacement specialists based in Tamworth.
This is a customer service role with no cold calling, and full training will be provided. The position involves handling inbound calls from members and providing excellent customer service while assisting with general administrative tasks.
Key Duties
Handling inbound calls from customers and members
Providing excellent customer service and resolving queries
Liaising with engineers via telephone and email to ensure jobs are completed efficiently
Assisting with general office administration including filing, copying, and data entry
Using Microsoft Word and Excel to maintain accurate records
Working Hours
37.5 hours per week, Monday to Friday with rotating shifts:
08:00 - 16:00
09:00 - 17:00
10:00 - 18:00
Shift rota will change weekly and will be provided in advance.
Pay
£12.21 per hour
Benefits of Working with The Best Connection
Weekly pay - every Friday
Online payslips
Pension contribution
28 days paid annual leave pro-rata for PAYE (inclusive of statutory holidays)
The Best Connection is acting as an Employment Business in relation to this vacancy