Location: Cambridge
Department: Service
Employment Type: Full-Time or Part-Time
Regional Director East - Learnd UKExperienced Leader in BeMS, HVAC, design and management, with a vast technical knowledge base.
About the Position
As a BMS Service Engineer, you will be the face of Learnd at one of our key Cambridge regions, delivering high-quality Building Management System (BMS) support, energy-saving solutions, and expert technical care. Your mission is to ensure systems run efficiently while providing exceptional customer service and energy efficiency advice.
Key Responsibilities
* Perform preventative maintenance, fault diagnostics, and emergency repairs on BMS control systems.
* Deliver excellent customer service through clear communication, ownership of issues, and high-quality work.
* Promote energy efficiency, advising customers on ways to reduce energy consumption and environmental impact.
* Produce clear, timely service reports and documentation.
* Identify additional service opportunities, prepare field quotes, and pass sales leads to the office.
* Collaborate with colleagues and other service teams to resolve technical issues.
* Maintain tools, ensuring safety, compliance, and quality standards on all jobs.
Requirements
* Proven experience with Trend BMS systems.
* Strong technical skills with the ability to diagnose and repair control systems.
* Excellent communication skills, with the ability to engage clients and recommend solutions.
* Knowledge of health & safety practices and strong attention to detail.
* Team player with a flexible, proactive approach.
* Familiarity with energy management principles and solutions.
* Full UK driving license.
* Right to work in the UK.
Benefits
* Competitive salary and company vehicle.
* Enhanced sickness, maternity, paternity, and parental leave policies.
* Employee Assistance Programme.
* Cycle to Work Scheme.
* Death in Service policy.
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