At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
Although we are a franchise, we are independently owned and operated. We have just completely renovated the store and equipped it with new equipment. Our target market is folks who want dealership service without the dealership price. Since acquisition on January 2nd we have increased sales by 50% year over year. We are looking for someone honest and who shares our philosophy that by taking care of the customer, and doing the right thing, they will come back and tell all their family and friends.
Responsibilities
* Deliver exceptional customer service while listening and consulting customers
* Following up with customers, services requested, estimated completion times etc.
* Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
* Deliver and discuss pricing estimates with customers as well as promoting shop service specials
* Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
* Supervise up to ten employees
* Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
* Maintain inventory counts
* Overall cleanliness and organization of the facility
* Other duties as assigned
Qualifications
* A minimum of 2 years of store or service manager experience
* Excellent computer skills
* General automotive knowledge
* Excellent customer service disposition
* Good communication skills
* Leadership ability
* Team building skills
* Ability to work a flexible retail schedule including weekends, evenings and holidays
* Valid driver’s license
* Bi-lingual (Spanish) a plus
Bonus/Commission possible after 90 days of successful employment. Compensation: $15.00 - $20.00 per hour.
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