Deputy Manager – Retail
Location: York
Salary: £27,000 per year
Are you a natural leader with a passion for delivering outstanding customer experiences? We are seeking a Deputy Manager to join our vibrant retail store in York. In this role, you will support the Store Manager in driving sales, operational excellence, and team development.
What you'll do:
* Support the Store Manager to maximise sales and profit through excellent customer service and effective store operations.
* Lead, motivate, and develop a team of sales colleagues, providing coaching, feedback, and training to help them reach their full potential.
* Analyse store performance data and take commercial action to improve KPIs and sales targets.
* Ensure the store is visually appealing, well-stocked, and operationally efficient.
* Act as a role model, championing an inclusive and welcoming environment for customers and colleagues alike.
* Handle customer feedback, queries, or complaints in a professional and timely manner.
* Maintain compliance with all Health & Safety regulations and company policies.
What we're looking for:
* Previous experience in retail management or a similar leadership role.
* Strong commercial awareness and the ability to interpret sales and performance data.
* Excellent leadership, coaching, and communication skills.
* A passion for providing exceptional customer service.
* Ability to manage multiple priorities and make effective decisions in a fast-paced environment.
* A commitment to fostering an inclusive and respectful workplace.
What we offer:
* A supportive and inclusive work environment.
* Opportunities for personal and professional development.
* Competitive salary of £27,000 per year with performance incentives.
* Staff discounts and other employee benefits.
This is your chance to join a dynamic, customer-focused retail team where your leadership skills will make a real difference. If you are motivated, driven, and ready to step into a key management role, we want to hear from you!
Apply today and take the next step in your retail career.
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