Key Account Administrator
Are you ready to bring your positive can-do attitude to a dynamic and fast-paced environment? We're seeking a talented individual who thrives both independently and as part of a collaborative team. If you excel under pressure, possess outstanding multitasking abilities, and deliver exceptional customer service, we want to hear from you!
Our client is currently looking for Key Account Administrator to join in the success of this nationwide window & door repair and replacement business. This high growth business has been happily servicing Blue Chip insurance companies since 1986.
Key Account Administrator Responsibilities
1. Schedule appointments with customers to ensure smooth coordination.
2. Update and upload pertinent information to our clients' online platforms.
3. Handle incoming and outgoing calls with finesse, addressing customer and client needs promptly.
4. Manage inquiries from both customers and clients via email and telephone.
5. Process internal and external invoices efficiently.
6. Facilitate new orders seamlessly.
7. Resolve on-the-day challenges swiftly and effectively.
8. Investigate and address customer complaints, overseeing remedial actions as needed.
9. Pay meticulous attention to detail across all aspects of the job, including survey information, orders, deliveries, delays, inquiries, installation details, and invoices.
10. Foster strong relationships between our company, customers, and clients by ensuring timely communication and updates.
They offer comprehensive training and ongoing support to help you thrive and grow in this expanding role. The right candidate will have ample opportunities for career advancement within this organisation.
Salary
A great salary up to £27,600 (£530 per week) with potential for career progression.
This is a FULL-TIME PAYE career with fast-track progression, NOT a temporary contract.
Our client has secured long term contracts with major Insurance companies, this ensures they can GUARANTEE work throughout the year, providing job security and reliability.